How Language Pairs Works

1. Sign up with your email address and complete your language profile

Please select your currently affiliated university, use an eligible email address, and tell us which languages you can help someone practise and which languages you would like to practise.

After signup, we send this login email.

From: Language Pairs <{Language Pairs Email Address}>
Subject: Your Language Pairs login link [Reference: {Reference}]

Dear {Name},

Please use this link to log in to Language Pairs:

https://languagepairstest.twig.hk/login/{Login link token}

This link will remain valid for 10 minutes. You can check or change whether you are enrolled in matching at any time from your dashboard.

Language Pairs

Reference: {Reference}

2. Sign in to activate your account for matching

Please use the login link to prove you have access to your email address. Signing in enrols you in matching automatically, and you can turn it off again at any time from your dashboard.

You can change your matching status at any time using the toggle on your dashboard.

3. Matching run

The matching process looks for reciprocal pairs and gives priority to languages where compatible partners are harder to find.

4. Review

Proposed matches are reviewed before anyone is contacted.

5. Email introduction

Approved pairs receive each other's verified email addresses and arrange practice directly.

By default this introduction goes to your university email. If you would prefer to be introduced at a different address — a personal email, or if your university email does not allow personal use — you can add one from your dashboard after signing in. It is used only for these introductions, only once you have verified it, and never for signing in.

From: Language Pairs <{Language Pairs Email Address}>
Subject: Your Language Pairs introduction

Dear {Partner 1} and {Partner 2},

We are pleased to introduce you both for a Language Pairs exchange.

{Partner 1} would like to practise {Partner 1 requested language}.
{Partner 2} would like to practise {Partner 2 requested language}.

Please write to each other directly to arrange a first conversation at a time that suits you both.

A gentle reminder: please be considerate with scheduling. If meeting in person, preferably meet on your university campus, or in another public place. If meeting in person is not possible, we recommend arranging a video call instead.

Now that you have been introduced, you have both been taken out of the matching pool. If you would like another partner later, you can re-enable matching from your dashboard.

If anything is wrong with this introduction, or you need to report a concern about your exchange, please reply to this email and an administrator will review it.

Best wishes,

Language Pairs