Questions
Frequently Asked Questions
Who Can Sign Up?
You can sign up if your currently affiliated university is enabled for Language Pairs.
How Are Matches Chosen?
Matches must be reciprocal: Each person offers a language the other person wants to practise. Scarcer compatible languages are considered first.
How Do Partners Communicate?
Matched users contact each other directly by verified email address. Language Pairs does not host chat. It is recommended to meet in person on a university campus, or to use video conferencing software if that is not possible.
Do I Get Matched as Soon as I Sign Up?
No. Signing up prepares your language profile. You are only considered for matching once you switch matching on from your dashboard. It can switch it off again whenever you like, and switches off automatically after a match introduction email is sent. You may turn it back on to find more practice partners.
How Do I Report a Problem or Get Help?
Reply to any email Language Pairs has sent you, e.g. your sign-in email or a match introduction. Replies go directly to the administrators.